When you step into a bar, the ambiance, the variety of drinks, and the lively chatter can be overwhelming, especially for a newcomer. Amidst the excitement, you might hear the bartender or a regular mention “calls” and wonder what it means. Calls at a bar refer to the practice of patrons specifying the brand or type of liquor they prefer when ordering a drink. This concept is fundamental to the bar culture and can significantly influence your drinking experience. In this article, we will delve into the world of calls, exploring their significance, types, and how they can enhance your bar visits.
Understanding Calls: The Basics
To appreciate the concept of calls, it’s essential to understand the basic dynamics of ordering drinks at a bar. When you order a cocktail or a spirit, you’re often given the option to specify the brand of liquor you’d like it made with. This specification is what’s known as a “call.” For instance, if you order a vodka martini and specify that you want it made with Grey Goose, you’ve just made a call.
The Significance of Calls
Calls are crucial for several reasons. Firstly, they allow patrons to have control over the taste and quality of their drinks. Different brands of liquor can have distinct flavor profiles, and by making a call, you can ensure that your drink is made with a brand that suits your taste preferences. Secondly, calls can affect the price of your drink. Premium or high-end brands are typically more expensive than house or well brands, so specifying a premium brand can increase the cost of your drink.
Types of Calls
There are generally three types of calls you can make at a bar: house call, premium call, and super premium call.
- A house call refers to the bar’s default or well brand. This is usually the most affordable option and the brand that the bar uses unless a different brand is specified.
- A premium call is for mid-range to high-quality brands. These brands offer a better flavor and quality than the house brand but are not as expensive as super premium brands.
- A super premium call is for the highest quality, often luxury, brands. These are the most expensive option and are usually reserved for special occasions or for those with a discerning palate.
Making Calls: A Guide for Beginners
For those new to the bar scene, making a call can seem intimidating, but it’s quite straightforward. Here’s how you can do it:
When you order your drink, simply specify the brand you prefer. For example, “I’ll have a gin and tonic, please, made with Bombay Sapphire.” This tells the bartender that you want your drink made with Bombay Sapphire gin instead of the house gin.
Common Calls
Some brands are more commonly called than others, depending on the type of drink and personal preferences. For vodka, brands like Grey Goose, Ketel One, and Absolut are popular calls. For gin, Bombay Sapphire and Tanqueray are favorites. For whiskey, calls can range from Jack Daniel’s to more premium brands like Jameson or Glenfiddich.
Regional Preferences
It’s worth noting that regional preferences can play a significant role in calls. Certain brands may be more popular in specific areas due to local taste preferences, marketing, or historical reasons. For instance, in some parts of the United States, bourbon is preferred over other types of whiskey, leading to more calls for bourbon brands like Jim Beam or Maker’s Mark.
The Impact of Calls on Your Drinking Experience
Calls can significantly enhance your drinking experience by allowing you to tailor your drinks to your preferences. Whether you’re looking for a smoother taste, a specific flavor profile, or simply want to treat yourself to a premium brand, making a call gives you the control you need.
Economic Considerations
While calls offer flexibility and quality control, they can also impact your budget. Premium and super premium calls are more expensive, so it’s essential to consider your budget before making a call. However, for special occasions or when you want to indulge in a high-quality drink, the extra cost can be well worth it.
Conclusion
In conclusion, calls at a bar are an essential part of the drinking culture, offering patrons the ability to personalize their drinks according to their taste and budget. By understanding what calls mean and how to make them, you can elevate your bar experience, ensuring that every drink is tailored to your preferences. Whether you’re a seasoned bar hopper or just starting to explore the world of cocktails and spirits, knowing about calls can make all the difference in enjoying your time at the bar.
Given the complexity and variety of calls, it’s also useful to be aware of the most commonly ordered drinks and their typical brands. This knowledge can help you navigate the bar menu more confidently and make informed decisions about your calls.
| Drink | Common Brands |
|---|---|
| Vodka Martini | Grey Goose, Absolut, Ketel One |
| Gin and Tonic | Bombay Sapphire, Tanqueray, Gordon’s |
| Whiskey Sour | Jack Daniel’s, Jameson, Maker’s Mark |
Remember, the world of calls is vast and subjective, influenced by personal taste, brand loyalty, and regional preferences. As you explore different bars and drinks, you’ll discover your own favorite calls and brands, further enriching your bar experiences.
What are the most common types of calls made at a bar?
The most common types of calls made at a bar include calls to friends and family members to let them know about the patron’s whereabouts, as well as calls to order a ride-sharing service or taxi for a safe ride home. Additionally, some patrons may make calls to their significant others to check in or to make plans for later in the evening. These types of calls are usually made to ensure the patron’s safety and to maintain social connections while out at the bar. Bar staff may also receive calls from suppliers, delivery services, or other businesses, which are essential for the daily operations of the bar.
It’s also worth noting that the types of calls made at a bar can vary depending on the specific establishment and its clientele. For example, a bar that hosts live music events may receive calls from promoters or talent scouts, while a bar that serves as a popular spot for sports fans may receive calls from fans looking to reserve tables or order food and drinks for large groups. Understanding the different types of calls made at a bar can help bar owners and staff to better manage their phone systems and provide excellent customer service to their patrons.
How can bar owners and staff manage a high volume of calls during peak hours?
Bar owners and staff can manage a high volume of calls during peak hours by implementing an efficient phone system that allows them to handle multiple calls at once. This can include using a multi-line phone system, hiring additional staff to answer phones, or using an automated answering system to direct calls to the correct extension. Additionally, bar owners and staff can also use technology such as online ordering systems or mobile apps to reduce the number of calls they receive, allowing them to focus on serving patrons in person. By streamlining their phone system and reducing the volume of calls, bar owners and staff can provide better customer service and improve the overall customer experience.
Effective communication and teamwork are also essential for managing a high volume of calls during peak hours. Bar staff should be trained to answer phones quickly and efficiently, and to direct calls to the correct person or extension. Bar owners and staff should also have a system in place for handling call-backs and follow-up calls, to ensure that patrons receive the service they need in a timely manner. By working together as a team and using the right technology, bar owners and staff can manage a high volume of calls during peak hours and provide excellent customer service to their patrons.
What are some tips for making calls at a bar without being disruptive to other patrons?
When making calls at a bar, it’s essential to be considerate of other patrons and to avoid being disruptive. One tip is to step outside or move to a quieter area of the bar to make the call, rather than speaking loudly on the phone in the main bar area. Additionally, patrons can use headphones or earbuds to listen to music or take calls without disturbing others. It’s also a good idea to keep calls brief and to the point, avoiding lengthy conversations that may disturb other patrons. By being mindful of noise levels and respecting the space of other patrons, individuals can make calls at a bar without being disruptive.
Another tip is to use text messaging or other forms of written communication instead of making calls, especially during peak hours or in loud environments. This can help to minimize disruptions and allow patrons to communicate with others without disturbing those around them. Bar owners and staff can also help to reduce disruptions by designating quiet areas or phone booths where patrons can make calls without disturbing others. By providing a considerate and respectful environment, bars can encourage patrons to be mindful of their phone use and to avoid being disruptive to others.
How can patrons use their phones to enhance their experience at a bar?
Patrons can use their phones to enhance their experience at a bar in a variety of ways. For example, they can use mobile apps to order food and drinks, pay their tabs, or even control the music playlist. Some bars also offer loyalty programs or rewards that can be accessed through mobile apps, allowing patrons to earn points or discounts on their purchases. Additionally, patrons can use their phones to take photos or videos to share on social media, or to look up information about the bar, its menu, or its events. By using their phones in these ways, patrons can interact with the bar and its staff in new and innovative ways, and enhance their overall experience.
Bars can also use technology to engage with their patrons and enhance their experience. For example, they can use social media to promote events, offer special deals, or solicit feedback from patrons. They can also use mobile apps to provide patrons with personalized recommendations, offer loyalty rewards, or even allow patrons to order drinks and food from their tables. By embracing technology and using it to engage with their patrons, bars can create a more interactive and immersive experience, and build a loyal customer base. By providing a range of options and opportunities for patrons to use their phones, bars can enhance the overall experience and encourage patrons to return.
What are some common etiquette rules for using phones at a bar?
There are several common etiquette rules for using phones at a bar, including being mindful of noise levels, avoiding distractions, and respecting the space of other patrons. For example, patrons should avoid taking calls or engaging in loud conversations on their phones, especially in quiet or intimate areas of the bar. They should also avoid using their phones to take photos or videos of other patrons without their permission, and should be respectful of others when using their phones in public areas. Additionally, patrons should keep their phones on silent mode or vibrate, and avoid having their phones out on the bar or table, where they can be a distraction or take up space.
It’s also important for patrons to be aware of their surroundings and to use their phones in a way that is respectful of others. For example, they should avoid using their phones to check work emails or take work calls, unless it’s absolutely necessary. They should also avoid using their phones to engage in arguments or contentious conversations, as this can be disruptive to others and create a negative atmosphere. By following these etiquette rules, patrons can use their phones in a way that is respectful of others, and enhance their overall experience at the bar. Bar owners and staff can also help to promote good phone etiquette by setting clear rules and expectations, and by providing a welcoming and respectful environment for all patrons.
Can bars benefit from using phone systems and technology to manage calls and communications?
Yes, bars can benefit from using phone systems and technology to manage calls and communications. By implementing an efficient phone system, bars can improve their customer service, reduce wait times, and increase sales. For example, they can use automated answering systems to direct calls to the correct extension, or use mobile apps to allow patrons to order food and drinks from their tables. They can also use technology to manage their social media presence, respond to customer inquiries, and promote events and specials. By using phone systems and technology to manage calls and communications, bars can streamline their operations, improve their customer service, and increase their revenue.
Additionally, bars can use phone systems and technology to gather data and insights about their customers, such as their demographics, preferences, and behavior. This information can be used to tailor marketing campaigns, develop targeted promotions, and improve the overall customer experience. By leveraging phone systems and technology, bars can stay ahead of the competition, build a loyal customer base, and drive business growth. By investing in the right technology and training their staff to use it effectively, bars can create a more efficient, effective, and customer-focused operation that meets the needs of their patrons and drives long-term success.
How can bars ensure the safety and security of patrons when they make calls or use their phones at the bar?
Bars can ensure the safety and security of patrons when they make calls or use their phones at the bar by providing a secure and private environment for phone use. For example, they can designate quiet areas or phone booths where patrons can make calls without being overheard or disturbed. They can also provide patrons with access to charging stations or power outlets, so they can keep their phones charged and accessible in case of an emergency. Additionally, bars can train their staff to be aware of their surroundings and to keep an eye on patrons who may be using their phones in a way that could compromise their safety or security.
Bars can also take steps to protect patrons from phone-related scams or harassment, such as providing information about how to avoid phishing scams or how to block unwanted calls. They can also have a system in place for reporting incidents or suspicious activity, and can work with local law enforcement to ensure that patrons are safe and secure. By taking these steps, bars can help to create a safe and welcoming environment for patrons to use their phones, and can reduce the risk of phone-related incidents or problems. By prioritizing the safety and security of their patrons, bars can build trust and loyalty, and create a positive and enjoyable experience for everyone.